Family-owned · San Leandro & the East Bay(510) 575-4312

Service Terms

Website usage

Use this website to learn about services and submit legitimate inquiries. Do not attempt to access private requests, disrupt the website or upload unrelated or harmful content.

Pricing and service scope

Online requests are not automatically binding estimates or appointments. Property details, condition, selected tasks and access affect pricing. Goncan and the customer discuss the scope and price before work begins; additional tasks require agreement.

Customer information and photos

Provide accurate contact and property details and submit only photos you are entitled to share. Photos should relate to the cleaning request and avoid sensitive documents or unrelated personal information. They help assess the property but may not show every condition relevant to an estimate.

Communications

By submitting a service request, you ask Goncan to contact you about that request through the details you provide. Tell us your preferred contact method and notify us directly if details, timing or needs change.

Website content and external links

Service descriptions explain typical options; the agreed scope controls what is included in a visit. External links, when present, lead to services governed by their own terms and privacy practices.

Changes and questions

These website terms may be updated as website features or business processes change. Contact contactus.goncan@gmail.com about the current terms or a service request. Any changes to an already arranged cleaning should be discussed directly.

Estimates and scheduling

Submitting a request does not create a confirmed appointment or fixed price. Service scope, availability, access arrangements and pricing are agreed directly before cleaning.

Your property and requested work

Provide accurate information about condition, access and special surfaces. Optional tasks require agreement. Cleaning does not guarantee a deposit return, repair property damage or include hazardous remediation. Contact us to discuss changes or cancellations before a scheduled visit.

contactus.goncan@gmail.com
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